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End-to-End E-Commerce Solutions: The fdx platform will offer end-to-end e-commerce solutions, optimizing order fulfillment and integrating real-time FedEx network insights into order management system
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Strategic Logistics Decisions: It will help merchants make more strategic logistics decisions from the point of demand to delivery
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Custom Post-Purchase Experience: The platform will enable businesses to create a custom post-purchase experience for their customer
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Estimated Delivery Dates: Merchants will be able to provide estimated delivery dates to customers during shopping and ordering
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Carbon Impact Data: The platform will provide data on supply chain resources’ carbon impact
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Streamlined Returns: It will streamline, configure, and manage digital front-end return experiences, data exchange, and physical transportation for returns in one platform
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Unified Platform for Retailers: The platform will offer a unified platform for retailers, which is more efficient than a siloed approach with many vendors and technology
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Competition with Amazon: The move is seen as a strategic step to compete with Amazon, offering features to strengthen merchant relationships and help businesses grow consumer demand, improve conversion rates, and streamline logistics processe
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Connect the Entire Customer Journey: The platform is designed to connect the entire customer journey, making it easier for businesses to increase conversion, optimize fulfillment, and streamline return
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Data-Driven Approach: The fdx platform is a data-driven commerce platform that combines existing and new FedEx capabilities, providing comprehensive e-commerce solutions for businesse